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Platform Terms of Use & Acceptable Use

Version: v1.0Effective date: 2026-07-24

REFERENCE TO THE MASTER AGREEMENT

This Annex forms part of the Vitum Technologies, S.L. Master Agreement and applies only when incorporated by an Order. Terms defined in the Master Agreement have the same meaning here. In case of conflict, the Master Agreement’s order of precedence applies.

Clause 1. Object and acceptance

These terms govern access to and use of the Platform. By ticking the acceptance box at sign-up or by using the Platform, the user accepts them and confirms having had prior opportunity to review them.

Clause 2. Account and credentials

The user is responsible for the accuracy of its data, safekeeping of its credentials and all activity under its account.

Clause 3. Acceptable use

It is prohibited, by way of example: to use the Platform for unlawful purposes; disseminate unlawful, offensive or harmful content; harass or infringe third-party rights; publish third parties’ private data; or reverse-engineer.

  • Disrupt the operation or infrastructure of the Platform with tools or software.
  • Use the Vitum brand without authorisation or harm its reputation.

Clause 4. User content

Information posted by the user is its sole responsibility; Vitum is exempt from liability for issues such content may cause.

Clause 5. Availability and changes

Vitum may modify, update or suspend features for maintenance or improvement. Availability is governed by the SLA in Annex E.

Clause 6. Suspension and termination

Vitum may suspend or cancel accounts for breach of these terms or security risks, without prejudice to the applicable commercial conditions.

Clause 7. Intellectual property

The Platform, its trademarks and content are Vitum’s property. Copying, mass extraction (scraping) or unauthorised commercial use is not permitted.

Clause 8. Relationship with the framework

These terms form part of the Master Agreement; the economic and licensing conditions applicable to the account are governed by the Order and Annex A.